Advantis
Advantis is a debt collection agency that operates throughout the UK. They collect various types of debts on behalf of their clients, including major utility companies and financial institutions.
What debts do Advantis collect?
Advantis typically collects:
- Credit card debts
- Personal loans
- Utility bills
- Telecommunications arrears
- Retail credit
Your rights when dealing with Advantis
When dealing with Advantis, you have certain rights:
- They must treat you fairly and not harass you
- They must provide clear information about the debt they claim you owe
- They must follow industry regulations and codes of practice
- They cannot misrepresent their authority or powers
- They must respect your privacy and data protection rights
Advantis contact information
Advantis Credit Ltd Minton Hollins Building Shelton Old Road Stoke on Trent ST4 7RY
Company Registration Number: 01777707
Are Advantis Credit legitimate?
Yes. Advantis Credit are a legitimate company that is registered in England and Wales with the following details:
- Company Registration Number: 5223252
- Registered Office Address: Floor 9 Peninsular House, 30-36 Monument Street, London, England, EC3R 8LJ
Advantis Credit are authorised and regulated by the Financial Conduct Authority (FCA). They are a member of the Credit Services Association (CSA).
How should I contact Advantis Credit?
If you are comfortable dealing with Advantis Credit directly then you can contact them in one of the following ways:
- Contact Number: 01782 971 346 (01782 401125 appears to be one of the numbers they use to chase debtors)
- Email: admin@advantiscredit.co.uk
- Post: Advantis Credit Ltd, Minton Hollins Building, Shelton Old Road, Stoke-on-Trent, Staffordshire, United Kingdom, ST4 7RY
- Website: www.advantiscredit.co.uk
What bodies regulate Advantis Credit?
Advantis Credit are authorised and regulated by the Financial Conduct Authority.
How can I make a complaint about Advantis Credit?
If you are unhappy with how Advantis Credit have handled your case, then you can complain through the following channels:
- By Phone: 01782 401100
- By post: Advantis Credit Ltd – Complaints Department, Minton Hollins Building, Shelton Old Road, Stoke-on-Trent, Staffordshire, ST4 7RY
- By email: admin@advantiscredit.co.uk
Remember to quote your reference number on correspondence with Advantis debt collection, and to keep a copy of any mail that you send to them.
What if I don’t accept Advantis Credit’s response to my complaint?
If Advantis debt collection do not handle your complaint to your satisfaction, then you have the right to escalate it.
You can escalate complaints about products that are subject to a credit agreement to the Financial Ombudsman Service, also known as the FOS. The OFT are no longer involved in this process. You can contact the FOS through the following channels:
- Website: www.financial-ombudsman.org.uk
- Post: The Financial Ombudsman Service, Exchange Tower, London, E14 9SR
- Phone: 0800 0234567 or 0300 1239123
- Email: complaint.info@financial-ombudsman.org.uk
If your complaint relates to a debt with a utility company or a government body, you can escalate it to the Credit Services Association, in one of the following ways:
- Website: www.csa-uk.com
- By post: 2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle-Upon-Tyne, NE13 9BA.
- By phone: 0191 217 0775