DG Solicitors

Received a letter from DG Solicitors? This guide explains who they are, why they’re contacting you, your legal rights, and what to do next.

Who Are DG Solicitors?

DG Solicitors is a law firm specialising in debt recovery based in Hertfordshire. As solicitors, they have the legal expertise to pursue court action if debts remain unpaid.

Important: Letters from solicitors can be more serious than standard debt collector letters. They may be preparing County Court proceedings.

They may contact you because:

  • A creditor has instructed them to recover a debt
  • Legal action may be imminent
  • They are preparing court proceedings

SRA Registration: Regulated by the Solicitors Regulation Authority.

Contact Details

DG Solicitors

Gainsborough House Sheering Lower Road Sawbridgeworth Hertfordshire CM21 9RG

Telephone: 01279 755550

DG Solicitors Must:

  • Provide proof of the debt if requested
  • Follow Pre-Action Protocol before court
  • Give reasonable time to respond
  • Treat you fairly

They Cannot:

  • Harass or threaten you
  • Misrepresent the legal position
  • Take action without proper notice

How to Respond

Standard Collection Letter:

  1. Verify the debt - request proof
  2. Check if statute barred - 6+ years may be unenforceable
  3. Negotiate or seek advice

Letter Before Action:

  • Usually 30 days to respond
  • Don’t ignore it - may lead to court
  • Consider payment, negotiation, or debt advice

Struggling With Debts?

Individual Voluntary Arrangement (IVA) - A legally binding option that may stop creditor or enforcement action and may write off qualifying debt if creditors approve it and the IVA completes. Check if you qualify.

Debt Relief Order - A formal option for England and Wales where qualifying debts may be written off after the DRO period if you meet the criteria.

How to respond to DG Solicitors

If DG Solicitors contacts you, start by checking whether the account is yours and whether the balance matches your own records. Ask for the original creditor name, account reference, date of default or assignment, and a written breakdown of the amount being requested.

If you recognise the debt but cannot afford the proposed payment, do not agree to a plan that leaves you short for rent, mortgage, council tax, utilities, food or travel. A realistic offer is usually safer than a payment promise that fails after one or two months.

Before you make a payment

Keep communication in writing where possible and save copies of letters, emails and payment proposals. If several collectors are contacting you at once, compare wider debt options before prioritising one account over the rest.

You may want to read the debt collector letter before action guide, compare IVA vs DMP, or check whether a Debt Relief Order may be more suitable if your income and assets are low.

If the debt is not yours

Tell the collector in writing that you dispute liability and ask them to pause collection while they investigate. Include only the information needed to identify the account, and keep a copy of anything you send. If the letters are for a previous resident, say so clearly and ask for your address to be removed from the account.

Sources checked

Before you agree to pay

If DG Solicitors has contacted you

Check the account

Match the reference, balance, original creditor and address history before making a payment. Ask for evidence in writing if you do not recognise the debt.

Keep priority bills first

Rent, mortgage, council tax, energy, food and essential travel should be protected before non-priority debt collector payments.

Watch for court wording

A letter of claim or county court claim needs a faster response than a routine collection letter. Do not ignore formal court papers.

What debt collectors can and cannot do

They can

  • Contact you about a debt they own or collect.
  • Ask you to confirm details before discussing the account.
  • Accept, reject or review a payment proposal.
  • Escalate to a solicitor or court route if the debt is enforceable.

They cannot

  • Pretend to be bailiffs or enforcement agents.
  • Force entry into your home or take goods.
  • Mislead you about legal powers or deadlines.
  • Discuss your debt with other people without a proper basis.

Common questions

Should I ignore a debt collector letter?

No. Check whether the debt is genuine and respond in writing if you need evidence, time to get advice, or an affordable payment arrangement.

Can a debt collector send bailiffs?

Not directly. Bailiffs normally become relevant only after the correct legal process, such as a court judgment followed by enforcement action.

What if I cannot afford the payment they want?

Do not agree to an unaffordable plan. Compare a DMP, IVA, DRO, breathing space advice, or another route before payments fall behind again.

Next useful guides

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